What Data We Collect and Why We Hold It
We collect your name, contact details and account credentials when you register. When you add a payment method — whether that is bKash, Nagad or Rocket — we record the wallet reference and transaction ID needed to match your deposit to your account. We do not
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store your full mobile wallet PIN or password at any point. Device data such as your browser type, operating system and IP address is logged automatically to detect unusual login activity and protect your session. We also use cookies to remember your lobby preferences and keep
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you signed in across visits. Data tied to your payment history is retained for as long as your account is active and for a further period required by applicable financial record-keeping rules in your jurisdiction. If your account is closed, we remove personally identifying details from
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our active systems on a schedule consistent with local legal requirements. Access and data rights depend on local law and the eligible regions we serve — if you are unsure whether this policy applies to you, contact our support channel before taking any action.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.